FSB demands action from the banks now to compensate thousands of small businesses caught up in swaps mis-selling

The Federation of Small Businesses (FSB) has said that the banks need to take swift and decisive action to compensate the businesses caught up in the mis-selling scandal, after the Financial Services Authority (FSA) reports that 90 per cent of these complex products were mis-sold.

The FSB is pleased that the FSA has listened to its concerns and has broadened the sophistication criteria so that small firms will not be locked out of the redress scheme. However, it is concerned that all payments haven’t been automatically suspended and that there is still not a clear route for a business to appeal a decision.

John Walker, National Chairman, Federation of Small Businesses, said:

“The FSA’s report into mis-selling highlights the seriousness of the situation finding that 90 per cent of loans were mis-sold. This is alarming, but will come as a relief to the thousands of small firms who have been anxiously waiting for an outcome on this very complex situation. We welcome the work that the FSA has done to date and that it has listened to our concerns around how it defines a sophisticated business.

“However with the pilot showing such a significant level of mis-selling we are concerned that the FSA has not mandated that all payments are suspended when a firm enters into the scheme – we would like the banks to do this for their customers. There is also a lack of clarity on what full redress looks like, with banks determining what constitutes consequential losses, and how an appeals process will work. 

“What is clear is that firms will need expert support when they enter the scheme to ensure they receive the redress they deserve.  Now the pressure is on the banks to contact its customers.  They must do so quickly and decisively to draw a line under this matter and bring the situation to a close. This review only covers the first four banks, with the report into the remaining seven due in the coming weeks. The FSB will continue to fight for other firms caught up in this scandal.”


Notes to editors

The FSB is the UK's leading business organisation with around 200,000 members. It exists to protect and promote the interests of the UK’s Real-Life Entrepreneurs who run their own business. More information is available at www.fsb.org.uk

FSB media contacts

Liesl Smith: 020 7592 8128 / 07917 628926 liesl.smith@fsb.org.uk
Sara Crane: 020 7592 8113 / 07595 067068 sara.crane@fsb.org.uk
Prue Watson: 020 7592 8121 / 07825 125 695 prue.watson@fsb.org.uk 

ISDN is available for media interviews.

For regional FSB contacts please go to www.fsb.org.uk/regions

Sara Crane
Press Officer
Federation of Small Businesses
Tel:  020 7592 8113
Mobile: 07595 067068