CIOT: What a taxpayers’ charter might look like

The Chartered Institute of Taxation (CIOT) has published a policy paper seeing out its thoughts on what a Taxpayers’ Charter might look like. The Government has recently announced that HM Revenue & Customs (HMRC) will be “…taking forward work with interested parties to develop a Taxpayers’ Charter”.

The CIOT has long argued for a Taxpayers’ Charter as a way of improving relationships between taxpayers, tax advisers and revenue authorities. The CIOT has said it wishes to be involved in the debate over what a Charter should contain and the policy paper that has been produced is part of this.

Rob Ellerby, CIOT President, says: “The policy paper is part of the CIOT’s contribution to the debate on what a UK Charter should look like. We have examined several options and compared systems in other countries. The paper also highlights some of the key decisions that are required regarding how the Charter will operate.”

The CIOT believes that if a Charter is to improve relationships it must be meaningful and go beyond customer service commitments.

– ENDS –

For press information contact Simon Goldie on 020 7245 4122 (direct line), 07879 497316 (mobile). Email

Notes to Editors

To read the CIOT’s policy paper please click here.

Philip Baker QC led on the paper that was prepared by Heema Dawoonauth.